What Does Free Shipping Mean?
Shipping (First Class/Priority) is free for all customers in the U.S. when you spend $75 or more!
Can I return or exchange my item?
We certainly don't want you disappointed! All items, excluding FINAL SALE items and GIGI PIP, can be returned in exchange for STORE CREDIT as long as they meet all return criteria and are within 45 days of the original purchase. For more details, please visit our Returns Center.
Do you have a sizing chart?
Due to the variety of brands and manufacturers that we hand select our apparel from, we are unable to provide an accurate comprehensive sizing chart. However, you will be able to find sizing details in the description of each item. If you have more specific questions about fit, always feel free to reach out via phone, 317-436-7082 or email, email@example.com!
Do you collaborate with influencers/content creators?
We love collaborating with the creative community! All collaborations are handled through our creative team. Send us some mail: firstname.lastname@example.org and tell us a little bit about yourself and your ideas!
Can I return an online purchase in-store?
Of course! Bring the item in with your packing slip and a Sales Associate will hook you up with a store credit gift card so you can find something else you love.
CAN I EXCHANGE MY ITEM?
We cannot provide exchanges or holds due to limited inventory. If an exchange is needed we encourage the customer to place a new order for the item(s) needed and return the other item(s).
The item I want is sold out. Are you going to restock?
We can't always guarantee a restock, but we certainly try! Make sure you sign up for a restock notification by clicking "Email When Available" and filling out the form. We use these forms to help us decide what to restock, and you will get an automatic email if we do get it back in.
HOW DO I USE A PROMOTIONAL CODE?
Once you've reached the checkout stage, enter your promotional code into our discount bar, enter the correct code and click 'Apply'. If the code is valid, your discount will be applied! Please note, only one promotion/discount code is redeemable per order and we DO NOT price match any past or future promotions.
Are you hiring?
Whenever we are looking to add new Minty Gals to the squad, we'll have a "How To Apply" button in the footer of our website with all the details.
My online order is missing/lost/delayed. Who should I contact to help track it down?
Ugh we're so sorry. If you purchased ROUTE shipping protection, you can file a claim at route.com. Bluepeppermint is not responsible for lost, damaged, or stolen packages.
I CANNOT FIND THE ANSWERS TO MY QUESTIONS, HOW DO I REACH CUSTOMER SERVICE?
You can contact us Monday - Friday 10 am – 5 pm EST via email at email@example.com. We respond to all emails Monday-Friday from 10 AM - 5PM EST. Any emails sent Friday after 5PM EST - Sunday will be answered Monday.