Refund policy
Return Policy
We hope you love your purchase. If not, feel free to send it back to us!
All items can be returned for store credit in the form of a gift card if:
(EXCLUDING SALE, FLASH SALE, and INTIMATES, these are FINAL SALE ITEMS)
Items are un-worn, un-washed, un-altered and have the original tags still attached. Items must be free of make-up, deodorant, perfume or smells.
Items must be received within 30 days from the original purchase date.
Items purchased during a BOGO promotion are FINAL SALE.
Items that have been heat pressed at the Patch Bar are FINAL SALE.
If you receive incorrect merchandise or merchandise you believe to be defective, please contact Customer Service at mintygals@shopbluepeppermint.com. All claims must be made within 3 days of purchase date.
Store credit will be issued in the form of an e-gift card. If your return does not meet the above criteria, do NOT attempt to return it, as it will be rejected by our returns department.
To begin a return, visit our RETURNS tab at the bottom of our website for instructions.
BluePeppermint does not cover the cost of return shipping. You are responsible for generating your own label through your preferred platform after your return is approved. Once we receive your items and they meet all above criteria, the exchange will be processed within 1-3 business days at which time you will be issued an e-gift card via email for the price of the item and any applicable taxes. Shipping charges are non-refundable.
Please note: Once an order has been placed, the order cannot be canceled and items cannot be removed from the order. If you would like to change the size of an item, feel free to contact us via e-mail at mintygals@shopbluepeppermint.com or by phone at 317-436-7082
ALL SALE, FLASH SALE, intimates, and accessories are FINAL SALE.
